This website provides many online facilities, including appointment booking and cancellation, and prescription ordering. It also contains a vast range of health information and resources, along with practical information on visiting the surgery. We hope you find the website useful and informative.
Patient expectations are getting harder to manage. The desire of an immediate service has spread from the retail and hospitality sectors into public health services too, leading to increased frustration and abuse levelled towards staff whose only aim is to try and help.
90% of contacts with the NHS happen every day in general practice, and that all starts by speaking to the GP Reception Team. These staff hear things that will break most people’s hearts. They hear them every day. The emotional weight of patient stories is very heavy. But they are doing their best to help people in need, to give them the time to tell their story and arrange the help required. Sadly, too often they are met with hostility and vitriol from patients who don’t understand the integral, but difficult role they perform.'
Please see below link to a short video, to help understand what day to day life can be like as a Receptionist in a GP setting:
https://youtu.be/XrlETspRMlA
Our GP Partners
Dr Rajiv Wadhwa
Dr Sumit Virmani
Dr Anu Rao
Dr Kuljit Johal
Online Services
You can now book routine 10 minute GP appointments up to 2-3 weeks in advance through our “SystmOnline” Services rather than you needing to make a phone call to the surgery.
Visit SystmOnline where you can book appointments, order repeat prescriptions and view your medical record.
You can also cancel appointments, rather than having to ring the surgery.
You can request repeat prescriptions using ‘SystmOnline’.
- To use these services you will require access to the Practices' Clinical System 'SystmOnline', so please contact the surgery in person with your Photo ID and recent proof of address where you will be given a unique username & password. Once registered, you can access these services by clicking on the relevant links below.
- Repeat prescriptions will still require 72 hours notice (3 working days) and will need to be picked up from the surgery (unless you consent for your prescription to be collected from a named pharmacy).
How To Find Us
Parker Drive - Contact Details
122 Parker Drive, Leicester, LE4 0JF
Telephone 0116 235 3148
Manor Medical - Contact Details
573 Melton Road, Thurmaston, Leicester, LE4 8EA
Telephone 0116 269 6765
Leicester City Healthcare Hubs
Appointments at the Healthcare Hubs can only be booked by your GP Practice.This applies during practice opening hours.
Your GP practice may book an appointment for you at a Healthcare Hub if they are unable to see you themselves.
Opening Times:
- Monday to Wednesday and Friday: 8am to 6:30pm, Thursday: 8am to 1pm (Parker Drive) and Thursday: 8am to 6:30pm (Manor Park)
- Weekends and Bank Holidays: CLOSED
If your practice is closed, call NHS 111 for advice.
Find out up to date information about the healthcare hubs, including locations and opening times: www.nhs.uk/services/clinic/leicester-city-healthcare-hub/E2I6D
Find out more about the healthcare hubs by visiting:
www.nhs.uk/services/clinic/leicester-city-healthcare-hub/E2I6D
www.nhs.uk/nhs-services/services-near-you/
You and your general practice
You and your general practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS.