Skip to main content
  • Language
    • Afrikaans
    • Albanian
    • Arabic
    • Armenian
    • Azerbaijani
    • Basque
    • Belarusian
    • Bengali
    • Bulgarian
    • Catalan
    • Chinese (Simplified)
    • Chinese (Traditional)
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Esperanto
    • Estonian
    • Filipino
    • Finnish
    • French
    • Galician
    • Georgian
    • German
    • Greek
    • Gujarati
    • Haitian Creole
    • Hebrew
    • Hindi
    • Hungarian
    • Icelandic
    • Indonesian
    • Irish
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Lao
    • Latin
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Maltese
    • Norwegian
    • Persian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Serbian
    • Slovak
    • Slovenian
    • Spanish
    • Swahili
    • Swedish
    • Tamil
    • Telugu
    • Thai
    • Turkish
    • Ukrainian
    • Urdu
    • Vietnamese
    • Welsh
    • Yiddish
  • 0116 235 3148
  • Text Size
    • Increase Text Size
    • Decrease Text Size
    • Reset Text Size
Manor Park Medical Practice Providing NHS services
Providing NHS services
Search
Show Main Menu
  • Home
  • Surgery Times
  • Doctors & Staff
  • Clinics
  • Patient Participation Group
  • Practice News
  • Contact Us
Show Side Menu
Childhood health and well-being
Referred to a specialist? What happens next? [EXTERNAL PDF LINK]
  • Online Access
  • Feedback for the Practice

Key Information

  • Patient Participation Group
  • Local Patient Participation Report
  • Disabled Access
  • Information About You
  • Privacy Notice
  • Other Services
  • Out of Hours
  • Practice Area Map
  • Practice Charter
  • Suggestions & Complaints
  • Named Accountable GP
  • Temporary Residents
  • Useful Contacts
  • Zero Tolerance
  • Obtaining Test Results
  • Appointments
  • Home Visit
  • Telephone Advice
  • Change My Details
  • Repeat Prescriptions
  • Electronic Prescription Service
  • Sick Note
  • Patient Consent
  • New Patient Registration
  • Care Quality Commission
  • Friends and Family Test
  • GP Earnings
  • COVID-19 & Flu
NHS111 - if it's less urgent than 999
  • Live Well
  • Conditions A to Z

BBC Health News

  • Stop telling me to lower my cortisol - it's making me stressed!22 Jun 2025 00:30Can social media hacks really help bring down your cortisol levels?
  • Esther Rantzen urges Lords not to block assisted dying21 Jun 2025 10:29Some critics, including disability rights campaigner Lord Shinkwin, indicate they will try to amend a bill, backed by MPs, to legalise assisted dying.
  • NHS plans to DNA test all babies to assess disease risk21 Jun 2025 10:59Scheme is part of the government's 10-year plan for the NHS in England aimed at easing pressure on services.
  • Leeds maternity units downgraded to 'inadequate'20 Jun 2025 00:46Trust told to take immediate action to improve after unannounced inspections prompted by parent concerns.
  • 'I was poisoned by fake Botox' 20 Jun 2025 06:03In recent weeks 28 cases of botulism caused by fake Botox are recorded in the north-east of England.
  • Breakthrough Alzheimer's drugs too pricey for NHS19 Jun 2025 00:57Two breakthrough Alzheimer's drugs cost too much and have too little benefit for NHS use, review finds.
Home > Practice Charter

Practice Charter

Our practice is a GMS Practice that offers general medical services to patients.

The address for the Leicester Commissioning Group is:
NHS Leicester City
Fosse House
6 Smith Way
Grove Park
Leicester LE19 1SX

Tel: 0116 295 7500 

Fax: 0116 295 7599

Practice Charter

Our practice aims to provide appropriate and accessible primary healthcare services to meet the individual and cultural healthcare needs of our practice population. Patients will be treated with courtesy and understanding in an environment where confidentiality will be maintained at all times.

We Aim To:

  • Enable you to see a doctor the same day if the problem is medically urgent.
  • Provide a home visit if ill health prevents you from attending the surgery.
  • Process your repeat prescription requests within two working days and ask you to see a doctor/nurse every three months for a check-up if you are receiving regular medication.
  • Run surgeries and clinics on time.
  • Keep you informed of the services we offer and any appropriate information that affects your health and treatment.

Help Us To Help You:

  • To provide an efficient and effective service by treating us with courtesy and understanding.
  • Only request a visit out of surgery hours if it is a REAL EMERGENCY.
  • Arrange appointments for as far in advance as is appropriate.
  • Please help other patients by not requesting an urgent appointment for a problem that can wait a day or so.
  • If you cannot keep your appointment please let us know as soon as possible as it can always be used by someone else. Repeated failure to keep appointments without cancelling them may result in removal from our list.
  • Arrive promptly for your appointment.
  • To assist the practice in keeping to our appointment times, please book one appointment for one health issue you may have. This will enable the Clinician to deal thoroughly with your problems.
  • Respond to letters immediately upon receipt.
  • Inform us of any changes to your name/address/telephone number.

Freedom of Information - Publication Scheme

The Freedom of Information act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the 'classes' of information the practice intends to routinely make available.

This scheme is available from the reception.

Access to Medical Records

If you would like to see your records, please ask at reception for an application form explaining the process.

Last Updated 8 May 2024

Share

  • Print
  • Facebook
  • Bluesky
  • X (Twitter)
  • LinkedIn
Local Services

Site

  • Sign In
  • Sitemap
  • Back To Top

About

  • Disclaimer
  • Website Privacy
  • Website Accessibility
  • Cookies
  • Content Attribution

Contact

Parker Drive

122 Parker Drive, Leicester, LE4 0JF

  • 0116 235 3148

Manor Medical

573 Melton Road, Thurmaston, Leicester, LE4 8EA

  • 0116 269 6765
© Neighbourhood Direct Ltd  2025
Website supplied by Oldroyd Publishing Group

Loading...

Local Services